Frequently Asked Questions
WHAT IF IT RAINS?
If you book our rooftop space we will always prepare Élevé as a backup in case of bad weather. This allows you to celebrate in your desired event space rain or shine.
​
WHAT IS THE CANCELLATION/RESCHEDULING POLICY?
We understand that plans change and life happens. We do not refund previously paid payments. Planning starts the moment a deposit is paid and the contract is signed. Workers get right to work planning your event.
Rescheduling is possible for the same or a different type of event based on availability, but fees may apply.
​
WHAT IS THE MAXIMUM CAPACITY?
Our venue accommodates up to 125 seated with a dance floor and 160-175 (bar & lounge) standing room only with cocktail tables. The capacity of each event space varies depending on the event type-cocktail tables, dinner & dancing, or a seated event.
​
DO YOU ALLOW DOGS?
No.
Of course service animals are welcome.
​
DO YOU ALLOW OUTSIDE CATERERS & VENDORS?
Élevé Event Studio proudly offers an in-house catering team to ensure a seamless elevated dining experience.
Outside catering is not routinely permitted but can be considered only for specific cultural, religious or specialty needs. Those specific caterers/vendors would have to be licensed & insured with advanced approval. Additional fees apply.
​
ARE YOU WHEELCHAIR ACCESSIBLE?
Yes, our venue is fully wheelchair accessible. We have ramp, ADA restrooms, including outdoor spaces.
​
DO YOU HAVE ONSITE PARKING?
Parking is available surround Élevé Event Studio via street parking. Vendors may unload directly at the entrance before parking. Guests should follow the street parking signs & regulations.
​
WHAT IS REQUIRED TO RESERVE MY EVENT DATE?
To secure your date, we require a signed contract and a 25% deposit. Once we receive both, your date is officially booked!
​
WHEN IS MY FINAL BALANCE DUE?
The final balance is due 30 days before your event. We'll send a reminder with a breakdown of any remaining fees to ensure everything is in order. Any additional fees incurred on your event day will be charged to the card on file within 24 hours of the event.